POLICY # 01102003

REFUND/EXCHANGE

DATE:01-OCT-2003

SCOPE:

THIS POLICY APPLIES TO ALL CUSTOMERS OF NEELU OBEROI DESIGNS WHO ARE PURCHASING/BUYING PRODUCTS FROM NEELU OBEROI

DEPARTMENT:

NEELU OBEROI DESIGNS

STATEMENT:

PRODUCTS/SKUS ONCE PURCHASED SHALL NOT BE RETURNED, EXCHANGED. WE HAVE A NO REFUND POLICY.

PRIVACY POLICY

DATE:25-10-2003

NEELU OBEROI DESIGNS TAKES THE PRIVACY OF ITS CUSTOMERS VERY SERIOUSLY AND WILL TAKE ALL MEASURES TO PROTECT YOUR PERSONAL INFORMATION.

WHETHER YOU REGISTER WITH US OR USE THE SITE ANONYMOUSLY, THE INFORMATION WE COLLECT CENTERS AROUND YOUR NAME, ADDRESS, CONTACT NUMBER(S), EMAIL ID, PAYMENT PREFERENCES, CREDIT/DEBIT CARD NUMBERS, BANK ACCOUNT DETAILS, ETC. THIS INFORMATION WILL ONLY BE USED, AT THE MINIMUM, FOR THE FOLLOWING PURPOSES:

• TO FILL, PROCESS AND SHIP YOUR ORDERS
• CONTACTING YOU FOR CUSTOMER SERVICE AND SUPPORT
• INFORMING YOU OF PROMOTIONAL OFFERS
• A BETTER BROWSING EXPERIENCE OF OUR WEBSITE.
• NO INFORMATION WILL BE REVEALED TO ANY THIRD-PARTY ENTITIES FOR ANY PURPOSES AND YOUR INFORMATION WILL SOLELY BE USED BY NEELU OBEROI DESIGNS.